Capital Home Electrical respects your right to privacy and is committed to safeguarding the personal information of our customers and website visitors in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection of Personal Information
We collect personal information from you in a variety of ways, including when you interact with our website, communicate with us directly, or engage our services. This may include details of your visits to our website, including traffic data, location data, weblogs, and other communication data. It also includes information you provide when filling out forms on our website and any details shared with us when you contact us for any reason.
How We Use Your Personal Information
We use your personal information to provide and improve our services. This includes communicating with you regarding inquiries, bookings, or promotions. Additionally, we use this information to ensure compliance with legal obligations, analyse website traffic to enhance user experience, and prevent fraud while maintaining security. We will not use or disclose your personal information for purposes other than those set out in this policy, unless required or permitted by law.
Disclosure of Personal Information
We may disclose your personal information to service providers who assist in our business operations. In some cases, we may share information with third-party platforms where you have agreed to such disclosures. If required by law, we may also provide your details to authorities or regulators. If we transfer personal information outside Australia, we will ensure that the recipient complies with privacy standards equivalent to those set by the APPs.
Third-Party Links on Our Website
Our website may contain links to third-party websites, plug-ins, or applications. Clicking on those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read their privacy notices before providing any personal information.
Use of Cookies
We use cookies and similar tracking technologies to enhance website functionality and performance. These tools help us analyse visitor behaviour to improve user experience and remember preferences to personalise content. You can configure your browser settings to accept, reject, or notify you when cookies are used. However, please note that disabling cookies may impact website functionality.
Access and Correction of Personal Information
You have the right to request access to and correction of your personal information. If you wish to do so, please contact us via our contact form. We will take reasonable steps to ensure that any corrections are made promptly.
Complaints and Contact Information
If you have any queries, concerns, or complaints regarding this Privacy Policy, please contact us using our contact form.