Capital Home Electrical is a team of qualified Canberra electrician that aim to provide extraordinary service to the community of Canberra.
CHE was established to deliver quality, engineered electrical solutions and electrical services from design, manufacturing, implementation, commissioning, and ongoing service and maintenance.
I strongly believe that customers buy who you are, not what you sell . . .
Matt Young | Capital Home Electrical Director
Matt Young was born and raised in Queanbeyan. He still lives in Queanbeyan. He has a beautiful young family and an amazing and supportive partner. When he’s not working on his business he’s usually spending time with family and friends, playing golf with mates, and depending on the time of year doing a bit of snowboarding. He loves to travel and experience new and exciting things.
Matt started his journey as an electrician by being an electrical apprenticeship straight out of college in 2009. He worked for a handful of electrical companies. And this is where he gathered experience as he worked his way up the ladder so to speak. He’s held positions as a construction electrician, leading hand, site foreman, project manager, and project estimator. These management roles helped Matt develop a keen interest in business. The desire to be a business owner began to grow.
The Birth of Capital Home Electrical
It was around this time when Matt had his first entrepreneurial seizure. Those of you who’ve read the book “the e myth” may understand. The book defines this as “the moment the entrepreneur decides it would be a great idea to start his or her own business”. Matt was consumed with the idea of his own business. And he would not be able to satisfy this thought without at least having a go.
In April 2019, a few opportunities presented themselves to Matt all at the same time. He decided to take the plunge. He quit his job and went into working for himself full time. Matt has managed to acquire many new residential customers through referrals. This is evidence that Capital Home Electrical is achieving a level of customer satisfaction. Exactly how Matt envisioned when he started the business. The vision he has CHE is to become a larger-sized residential and commercial electrical service and repairs provider.
Capital Home Electrical Core Values – Your Favourite Canberra Electrician
Capital Home Electrical service customers such as property managers, body corporates, homeowners, and building managers. Before he started the business, he would always look around. He sees the way other electrical companies do things. Customers he would serve on the side of his full-time job would always have similar comments. It seemed that potential customers of electricians all had similar problems and fears. They would say things like:
- The Canberra electrician they had hired would turn up late or not at all.
- The trademen charge excessively or just plain rip the customer off.
- They would lack the knowledge or experience to actually fix the problem they were called for.
- Most times, they would do the job with no care at all, leaving a poor finish and a big mess for the home owner to clean up.
Although Matt thought these things would be common sense to avoid, the feedback received indicated the opposite. From this Matt created his company values.
– Your Favourite Electricians in Canberra